Crownbake

Crownbake is a well-loved regional bakery brand offering handcrafted cakes, breads, and pastries. With rising demand, they wanted to digitize their ordering process and improve customer convenience.

Client's Goal / Business Problem

Despite strong offline sales, Crownbake faced challenges such as:

  • No centralized online ordering system across multiple locations
  • Manual order tracking causing delays and miscommunication
  • Customers unable to browse real-time availability or customize orders
  • Weak digital presence beyond social media

They aimed to create a smooth, branded online experience that could support growth and multi-location expansion.

Our Solution

 We built a sleek, responsive e-commerce website tailored for perishable baked goods with real-time inventory and order management.

Key Features Delivered:

  • Product Listings & Customization – Cakes, breads, and pastries with flavor, quantity, and custom message options
  • Availability & Delivery Slot Management – Real-time stock sync + bakery hours integration
  • Order Management Dashboard – Streamlined processing, tracking, and fulfillment
  • Mobile-First Optimization – Fast browsing and checkout experience for on-the-go users

Payments & Notifications – Secure online payments, order confirmations, and delivery reminders via email/WhatsApp

Business Impact / Results

✅ Increased festive and seasonal sales through convenient online ordering
✅ Reduced misorders with centralized booking and customization flows
✅ Built a multi-location-ready backend for future expansion
✅ Improved retention with automated order updates and reminders

Final Thoughts

Crownbake successfully transformed from a traditional offline bakery into a digital-first brand giving them full control over their customer experience and a scalable platform to grow.

 

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Technologies used.